Absolutely! The only cost you will be liable for if you decide not to proceed with any work, is the return postage/carriage. We can also recycle your item if you don't want it returning.
That depends on a number of factors such as whether parts need to be ordered, complexity and how many repairs we have in. We always aim to provide an estimate within around 7 days of receiving your radio, and will discuss timescales at this stage.
We recommend wrapping your radio in plenty of bubble wrap, and packing securely in a strong cardboard box. Ideally use the large 'air pocket' style packing inside the box, otherwise plenty more bubble wrap. Use a reputable courier such as DHL, DPD or UPS. These are easily booked using the 'parcel2go' website. We strongly advise against using Hermes, as we have had numerous problems with them.
Radio 5 Live is available on MW across many parts of the UK. Absolute Radio is also available in some areas, as is Smooth Radio. Other smaller stations are also dotted around and many international stations will often be heard in the evening. If your set also has LW, then Radio 4 is available across the UK. Of course sets equipped with VHF will receive all the same stations as a modern FM receiver. In addition, many valve radios can be converted to receive DAB digital stations without ripping out the innards or making physical changes. Get in touch if you would like more details.
Unfortunately we don't have the time or space to accommodate other items. This is also why we can repair radios for a cost effective price.
This depends on the problem. Modern, digital receivers have specialist modules and software in them which are specific to the model. Get in touch to discuss your issue and we will do our best to help.
The Roberts Revival range of digital radios, has a poor quality faux leather coating which over time can look very tatty. Although we can recover these radios, the process is very labour intensive and costly. There are some specialists online who only recover these radios and offer a fixed price service.
Get in touch via our 'Contact' page and we will be happy to answer.